Warranty Policy
Warranty coverage depends on the product, brand, condition and supplier. The applicable period and conditions will be confirmed in writing before an order is accepted.
What may be covered
- Verified manufacturing defects within the stated warranty period.
- The specific item and purchaser shown on the PartsHub order record.
- Claims supported by photographs, order details and any requested inspection.
What is normally excluded
- Incorrect installation, misuse, accident damage or normal wear.
- Compatibility problems caused by incomplete or inaccurate vehicle information.
- Parts altered, opened or repaired without prior approval.
- Labour, towing and other indirect costs unless expressly agreed in writing.
Making a claim
Contact PartsHub promptly with the order number, vehicle details, installation information and clear photos or video. Keep the product and packaging until the claim has been reviewed.
This starter policy must be reviewed before public launch and does not override rights that apply under Sri Lankan law.
